In the event of a shipment that has sustained obvious damage, such as broken or leaking bottles, please refuse delivery of the shipment and call or email. Your charge will be refunded the day the items are returned to us by the carrier. If there is hidden damage, please call or email within a week and we will either refund or replace (if available) at your option. You may have to return the product, and if that is required we will issue a call tag for it if needed so that you do not have to pay for shipping.
If you have any other problems, please call us and we will try to make you happy. In general, sales are final and there are no refunds. If you a buy a case and open the first bottle and don't like it, let us know so we can try to make you happy. We want you to like our products and service.
